Reactivate Your Club’s Billing
If your club has received guidance that your business may re-open, please send Motionsoft your reactivation request ASAP so that your member billing is up and running when your club reopens. The request form includes important information that will be used to program your member billing rules. Please note that if you have continued to run billing while closed, you do not need to fill out this form.
Need Help?
Need help ordering new hardware? Do your staff members need a one-on-one training sessions to walk through new software functionality? Our dedicated technical support team is ready to help! Even on the weekends and holidays.
During regular business hours, you shouldn’t expect any hold times.
Software Support
(800) 829-4321 – select option #2
Email => support@motionsoft.net
8:00 AM – 8:00 PM EST Monday – Friday
9:00 AM – 4:00 PM EST Saturday
On-call Sundays and Holidays
Payments & Billing Support
(800) 829-4321 OPT #3
Email => support@motionsoft.net
8:00 AM – 6:00 PM EST Monday – Friday
Chargebacks & ACH
(800) 829-4321 OPT #4
Email => support@motionsoft.net
8:00 AM – 6:00 PM EST Monday – Friday
