Retention is a problem. Broken equipment is a problem. Dirty locker rooms are a problem. Poorly laid flooring is a problem.Angry Hossein is a problem (and when that happens, you, my friend, have a problem). Perhaps in my advanced age, I’ve just become less tolerant. Expired member credit cards SHOULD NOT BE a problem. And if you don’t know why, and you are using old methods to collect your money, that’s a problem.
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True or False: People love having their gym harass them for payments?
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April 11th, 2013 12:01 pm
Are you in a good relationship?
I was pretty excited this week reading Club Solutions Magazine’s spotlight of Club One’s President & COO Bill McBride this week. Now, I’ve already been riding high that Club One recently selected our MoSo suite for their member management software solution. But I was more excited about the way that Bill mentioned Motionsoft, and spoke about the importance of their new club software in their efforts to engage and improve their member experience.
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January 26th, 2012 11:14 am
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