At a time when competition has increased, where our industry has become more specialized, and more commoditized, anything…everything matters when it comes to the bottom line. And it seems that an easy place to start would be adding or improving your existing facility by offering customers, not the things you want them to buy, but the things they want to buy (because they forgot it!). Soap, towels, headphones, combs, hair gel, razors, shampoo, deodorant. And with the price of gas, adding a little more one-stop to your shop might be something they love!
