By utilizing both the software, and billing services, we have one source that can answer all our questions.

—Jerry Brunetto
American Women Fitness Centers, Westwood, NJ

With over 100 fitness and customizable fields configurable to match your priorities. Managers can oversee and track daily work to help ensure each Membership Advisors sales success.

• Enter prospect information in person, by phone or online.
• Over 100 fitness and health-specific fields to personalize and fine-tune communications and sales efforts.
• Monitor sales peoples work and daily tasks.
• Tracks marketing and sales spend to know where you are getting your members from
• tracks every aspect of members usage

This module keeps you updated on each member’s activities, interests, usage and spend for targeted communications that keep them happy, healthy and loyal.

• strategically re-engage members who aren’t using the facilities regularly
• identify members who are at risk of canceling their membership
• flexible membership reporting system for easy access to detailed and summarized information
• Track account changes by user, date, time and specific info changed.
• Track & Send Emails
• Agreement Writer
• Sales & Prospecting

Prospect and Members emails give Membership Advisors and Retention Specialists the tools to contact and manage both loyal and “at risk” members.

• Quickly create email templates
• Send individual, group or mass emails
• Manual and automated delivery options
• Schedule birthday or special announcement emails
• HTML and plain text options ensure e-communications are read by a wide variety of email clients to maximize impact
• All emails are tracked so every permissioned user can follow a communication

Outputted documents are branded with your club’s logos to provide a professional and easy-to-read membership agreement. By using a signature capture clipboard you can store membership documents electronically for instant recall of the entire agreement.

• Electronically capture, store, and email signed contracts
• Works for membership, series sale, or services contracts
• Auto-proration of dues for accuracy
• Green-friendly – reduce paper and office supplies
• EFT information collected using check and credit card scanner
• Logo branded documents