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Are you in a good relationship?
January 26, 2012
Categories: Billing & Collections
I was pretty excited this week reading Club Solutions Magazine’s spotlight of Club One’s President & COO Bill McBride this week. Now, I’ve already been riding high that Club One recently selected our MoSo suite for their member management software solution. But I was more excited about the way that Bill mentioned Motionsoft, and spoke about the importance of their new club software in their efforts to engage and improve their member experience.
January 26th, 2012 11:14 am
What are your Debts vs. your Obligations?
January 19, 2012
Categories: Customer Service
If you look up debt in the thesaurus, one of the synonyms is obligations. But I don’t think that is necessarily right. In my mind a debt is a business term, while obligations have a higher meaning. So as professionals in health and wellness, what are our debts and what are our obligations? And how do you prioritize? That’s not an easy question to answer but one you need to think about.
January 19th, 2012 11:14 am
Is 2012 the year the mom and pop’s die?
January 12, 2012
Categories: Customer Service
As an entrepreneur, I am naturally inclined to believe that I can do things better, and faster than a big company. Some people call that arrogance. Some people call it ignorance. But if you talk to me, you’ll know it’s neither of those. It’s hard to explain exactly what it is (definitely not the spicy Thai food I ate either)…but I see it all around me at trade shows. But has the entrepreneurial spirit died in our industry…read more to find out.
January 12th, 2012 1:50 pm
January isn’t just about getting new members!
January 5, 2012
Today’s blog is a short one. It’s January, I hope all of you are busy adding members. I know it’s easy to get caught up in the moment. G-D know it happens to me all the time. But I leave you with this one thought. Don’t forget about the members you already have.
January 5th, 2012 10:35 am
