Earlier this week, I wrote an article for IHRSA called, “Is there a 'secret sauce' for gyms?".
If you loved Top 10 Signs We’d like to See in Gyms (an…
As we watched the Space Shuttle Discovery fly by our Motionsoft 5th floor office, almost at eye leve…
Why is it that we get hammered with emails we don't care about all day long and yet nothing from our…
Here is what I find fascinating. A personal size pizza (4 slices) is only about 600 calories.
I bet when you decided to work in the health and wellness industry, you only looked at the positives…
Make this year the year you fulfilled your New Year’s Resolution! Come in to get beach body fit fo…
This time I mean it. Really mean it. If you keep reading you will learn something.
The better question is do smart gym owners understand how smartphones have effected their business? …
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5 articles
I love analogies. They are a powerful way to make point, and they are easy to remember and not to mention funny! So below are a few lessons I think we should all remember going into the New Year . . .using some of my favorite analogies. I would love to hear your favorites and what they mean to you so comment away!
December 30th, 2010 3:30 pm
Last week, Rick Caro’s guest blog got me thinking about the importance of relationships in customer service. So, I wanted to use this blog to introduce you to this side of your relationships with Motionsoft!Whether you know us by email, phone, or the blog, enjoy seeing the real faces behind the names at Motionsoft and these pics from our Holiday party. From the executive team, to our sales group almost everyone is here! Next time we talk, tell us how great we looked!
December 22nd, 2010 11:00 am
Sometimes, the best customer service lessons you can use in your business are ones experienced from a different industry. Could the following story happen at your club or business? What lessons can you take away from this experience?
By Rick Caro
December 16th, 2010 11:35 am
Think about it for a second, a gym is a collision of worlds. It’s a place where retail meets customer services, mixed in with some maintenance, a pinch of a restaurant and banking, and some salesmanship thrown in for good measure. And though most gym owners are truly renaissance men and women, not everybody is great at everything. As a result more and more owners are selling of some of these portions of the business. Selling boxes inside their box.
December 10th, 2010 12:30 pm
On Sunday I found myself at McDonald’s for lunch. (“Found myself” as in got in my car and drove there). After a glance at the menu, I decided on the Big Mac value meal…Super sized! But then I noticed it – the $1 menu. Years of being marketed to had taught me the ease of ordering by numbered combo. But now this, low cost, high volume food…well, it got me thinking about the growth of low cost, high volume gyms (LCHV). Are they a better deal? And should traditional gyms be concerned?
December 1st, 2010 10:38 am
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